We're here to support your Cashplus account.

Visual impairment

Practical tips to make your banking easier if you’re blind, partially sighted or have issues reading.

Deaf, hearing and speech

Guidance to assist you with your banking if you’re deaf or need hearing and speech support.

Mobility and dexterity

Guidance for accessing your account if you have limited mobility and dexterity.


Support for those who learn and understand information in different ways.

Using your account

From logging in to activating your card, we’ve got tips to help get your account set up fast and easy.

Third party access

If you need someone else to help manage your account, here are some options.

Website accessibility

We're committed to make our website as accessible as possible and we support the Web Accessibility Initiative.

Share your personal situation

To help us give you the best banking experience, let us know if you have specific needs and we'll leave a note on your account so we know this whenever you speak to us. 

We'll never use it for another purpose or share it outside of Cashplus. You can ask us to remove it at any time. See our Privacy Policy for more detail. 

You can call us or reach out to us using the app or Online banking and one of our team will get in contact with you directly.

To do this, log in and go to Help > Personal circumstances > Share your personal situation.

Extra help and support

Terms and Conditions apply, including applicants being resident in the UK & aged 18+ and, if relevant, businesses being based in the UK.

For full website terms including information on Cashplus Bank, Mastercard and use of Trademarks, please see our full legal disclosures at

Advanced Payment Solutions Limited (APS), trading as Cashplus Bank, is registered in England and Wales at Cottons Centre, Cottons Lane, London SE1 2QG (No.04947027). APS is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Firm Reference Number 671140.

APS provides credit facilities subject to approval and affordability, and where accounts continue to meet APS credit criteria.

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